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Privacy Policy

What personal information we collect, why we collect it, what we do with it, and what rights you have. We have kept it short and in plain English deliberately.

Last updated: 25th August 2026

Who we are

Barkers Chimney Sweep is a chimney sweeping business operating in Greater Manchester, Cheshire and Lancashire. For the purposes of UK data protection law we are the data controller for the information described below.

You can contact us about anything in this policy by email at stevebarker.chimneysweep@gmail.com or by phone on 07941 879853.

What information we collect

When you contact us

If you fill in a form on this website, email us or call us, we collect:

We only ask for what we need in order to quote accurately and turn up at the right place.

When we carry out work

We keep a record of the work done at your property, the date, and a copy of the certificate we issue. We may make notes about the condition of your chimney so we can advise you properly next time.

When you visit this website

Like most websites, ours collects some information automatically about how it is used — pages viewed, roughly where in the world you are, and what kind of device and browser you are using. This is collected through Google Analytics and is used to understand how people find and use the site. It does not tell us who you are.

Why we use it, and our lawful basis

What we use it forLawful basis
Responding to your enquiry and giving you a priceLegitimate interests — you have asked us to
Arranging and carrying out the workPerformance of a contract with you
Issuing your certificate of sweepingPerformance of a contract with you
Keeping business and accounting recordsLegal obligation
Reminding you when your next sweep is dueLegitimate interests — you can opt out at any time
Understanding how this website is usedConsent, given through the cookie banner

Who we share it with

We do not sell your information to anyone, and we do not share it for marketing purposes.

We share it only where we have to in order to run the business:

We may also disclose information where we are legally required to do so.

How long we keep it

We keep records of work carried out and the associated invoices for seven years, which is how long HMRC requires business records to be retained.

If you make an enquiry and do not go ahead, we delete your details within twelve months.

Cookies

This website uses cookies. Some are necessary for the site to work at all. Others are set by Google Analytics to help us understand how the site is being used.

You can accept or decline non-essential cookies when you first visit the site, and you can change your mind at any time through your browser settings. Declining them will not stop the site working.

Your rights

Under UK data protection law you have the right to:

To do any of these, just get in touch using the details at the top of this page. We will respond within one month. There is no charge.

Keeping it secure

We take reasonable steps to keep your information safe, including using secure connections on this website and limiting access to customer records. No system is completely secure, but we treat your details with the same care we would want ours treated.

Complaints

If you are unhappy with how we have handled your personal information, please tell us first and we will try to put it right.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection. You can contact them at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this policy

If we change how we handle personal information we will update this page and change the date at the top.

Any questions about your data?

Get in touch and we will answer them. No charge, and no need to put it in writing unless you want to.